ClientWave | Salon Performance Services

Welcome to ClientWave

The UK’s Leading Salon Marketing. Training & Mystery Shopper Partner of Choice

ClientWave is a leading provider of professional salon website design services, innovative client marketing services and salon training courses for hair salon owners, beauty salon owners and clinical practitioners who wish to embrace new technologies and new approaches to delivering exceptional customer service.

We have recently launched our new ClientWave Salon Owners Business Club

Interested in Joining?

ClientWave Creative is the internet marketing arm of ClientWave and has designed, developed, delivered and supported over three hundred websites and shopping carts for Hair Salons, Beauty Salons and Clinical Practitioners since its incorporation in 2003.

Salon Internet Marketing Services

Dedicated to the UK Hair, Beauty & Medical Aesthetics Sector

Professional Website Design for Salons & Clinics

Responsive and Scaleable Salon Websites

Websites can range from one to five page brochure websites to more complex websites, franchised operations, shopping carts and IntraNets.

Every website is developed to be fully responsive (“mobile friendly”) and all provide owners administrative access for zero cost maintenance and editing functions.

Associated services include:

email campaign management
salon app development
search engine optimisation
print design
copyrighting
unrivalled support

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Salon Training Courses

Interactive innovative courses to suit all levels

Training Courses for Salons & Clinics

We offer unique team training in Retailing, Customer Service, Reception & Up-Selling Colour along with a selection of Management courses from introductory to advanced level.

In addition, tailor-made courses are available to suit your salon or group’s individual needs. Our courses are designed & delivered by industry experts who truly understand your business.

Recommended by manufacturers, our courses are designed & proven to deliver results whilst motivating & energising your staff.

Browse through our range of courses & feel free to contact us to discuss your individual requirements.

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Salon Mystery Shoppers

The UK’s Leading Salon Mystery Shopper Service

Mystery Shoppers for Salons & Clinics

Comprehensive Mystery Shopping Reports for hair & beauty salons that put customer service at the very heart of their business strategy.

Is your customer service highly attentive or a little lacking?
Are clients buying less products or not booking as often?

ClientWave Mystery Shopping reports can give you the knowledge needed to make key improvements that result in increased business

Discover how it feels to be a client in your salon
Have the entire client journey analysed & scored
Receive an in-depth 8-10 report including client’s comments & business recommendations

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