Welcome to ClientWave
The UK’s Leading Salon Marketing. Training & Mystery Shopper Partner of Choice
The UK’s Leading Salon Marketing. Training & Mystery Shopper Partner of Choice
Places are limited so early booking is advised.
ClientWave Ltd is a leading provider of professional salon training, mystery shopping, consultancy and innovative client marketing services for hair salon owners, beauty salon owners and clinical practitioners who wish to embrace new technologies and new approaches to delivering exceptional customer service.
ClientWave Creative Ltd is the digital design and internet marketing division of ClientWave Ltd and has designed, developed, delivered and currently supports 200+ websites for Hair Salons, Beauty Salons and Clinical Practitioners since its incorporation in 2003.
Now in it’s 4th year, ClientWave’s Salon Owners Business Club has gone from strength to strength. Meeting in the Midlands & Central London, our members have enjoyed unique business support & growth benefiting both their salons & their teams.
The club has been designed to create a supportive, non-judgmental environment for inspiration, motivation & business growth. Meeting 4 days per year, the Business Club is for independent, like-minded salon owners who are focused on growing their business.
The Business Club is led by Carole Taylor, Director of ClientWave.
The Salon Owners Business Club has gone virtual during the pandemic, meeting monthly via Zoom for business education, focus group feedback, exchange of ideas & gaining valuable information to plan for the future. We hope to return to in-person quarterly meetings in January 2022.
Dedicated to the UK Hair, Beauty & Medical Aesthetics Sector
Salon Training Courses
We offer unique team training in Retailing, Customer Service, Reception & Management courses.
Salon Mystery Shoppers
Comprehensive Mystery Shopping Reports for hair & beauty salons that put customer service at the very heart of their business strategy.
Professional Consultancy
We combine our business know-how & our hair & beauty industry experience to help you improve & enhance your salon business.