ClientWave | Salon Performance Services

Welcome to ClientWave

The UK’s Leading Salon Marketing. Training & Mystery Shopper Partner of Choice

About ClientWave & ClientWave Creative

ClientWave Ltd is a leading provider of professional salon training, mystery shopping, consultancy and innovative client marketing services for hair salon owners, beauty salon owners and clinical practitioners who wish to embrace new technologies and new approaches to delivering exceptional customer service.

ClientWave Creative Ltd is the digital design and internet marketing division of ClientWave Ltd and has designed, developed, delivered and currently supports 200+ websites for Hair Salons, Beauty Salons and Clinical Practitioners since its incorporation in 2003.

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“Salon Owners Business Club is a great space to learn and share information and experiences with like-minded owners and managers. Being a business owner is very often a lonely place. Being part of the club gives you access to the wealth of industry experience of Carole Taylor and the support of the group.”

Janet SavageRuby Mane Salon

I have been part of Clientwave’s Business Club since it’s inception just over 4 years ago and I have found it stimulating, motivating, insightful and full of hard facts on which to base business decisions.

It is also very much a call to action in its approach and since it has gone on-line, because of the pandemic, it has, for me, been a way of keeping engaged with and moving forward in an energetic way to keep the business at the top of it’s game. The interaction with other like-minded salons is reassuring and helpful.

Carole is both full of knowledge and also ahead of the game within the industry and imparts the knowledge but allows discussion within the group in equal measure.

Frances UrwinFrontlinestyle Boutique Salons and Spa

Salon Owners Business Club 2021

Now in it’s 4^th year, ClientWave’s Salon Owners Business Club has gone from strength to strength. Meeting in the Midlands & Central London, our members have enjoyed unique business support & growth benefiting both their salons & their teams.

The club has been designed to create a supportive, non-judgmental environment for inspiration, motivation & business growth. Meeting 4 days per year, the Business Club is for independent, like-minded salon owners who are focused on growing their business.

The Business Club is led by Carole Taylor, Director of ClientWave.

The Salon Owners Business Club has gone virtual during the pandemic, meeting monthly via Zoom for business education, focus group feedback, exchange of ideas & gaining valuable information to plan for the future. We hope to return to in-person quarterly meetings in October 2021.

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