SALON OWNERS BUSINESS CLUB ’26

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Welcome to ClientWave’s Salon Owners Business Club 2026

Now in it’s 9th year, ClientWave’s Salon Owners Business Club has gone from strength to strength. Meeting in the Midlands, our members have enjoyed unique business support & growth benefiting both their salons & their teams.

The club has been designed to create a supportive, non-judgmental environment for inspiration, motivation & business growth. Meeting 4 days per year, the Business Club is for independent, like-minded salon owners who are focused on growing their business.

The Business Club is led by Carole Taylor, Director of ClientWave.

Members Testimonials

‘As a busy business owner, I have found ClientWave invaluable. Carole is so helpful at every contact, her education days are fun and rewarding, coming away with current business education and market research to implement ways of growing your business with ease. I highly recommend ClientWave’s Business Club. Worth every penny’.

‘I’ve been attending ClientWave’s Salon Owners Business Club since it started in 2018. I find the meetings invaluable; it is refreshing to share the day with enthusiastic & motivated like-minded salon business owners & managers. The coaching & training delivered by Carole on all topics of salon business and people management has really helped me drive my business forward. I feel the Salon Owners Business club is an open & safe forum where everyone supports one another. There really is nothing else in the industry quite like it.’

‘Attending Carole‘s Business Club meetings has been an invaluable asset to my own and my business’s development. The insightful discussions & people management education have consistently enhanced my approach to leading my salon. I highly recommend ClientWave to any salon owner or salon manager seeking to drive tangible results through their team’

‘I have attended numerous ClientWave Business Club and I find them invaluable. The insights into clients’ thoughts and feelings regarding salon visits is really helpful, and I love feeding these facts back to my team in our meetings. The support from the other salon owners is great, and just being able to share successes (and woes!) makes being a salon owner a lot less lonely’.

‘Carole has been a fabulous mentor & coach. The Business Club keeps us focussed on our targets & goals in a friendly & supportive environment. I would highly recommend … 5 stars!’

‘The quarterly meetings have inspired & enabled me to drive through initiatives within my team to improve salon turnover and ultimately, increased profit and better stylist salaries! The networking of salon owners has also provided a useful insight into other salons which has then improved some of the processes in my salon. Clientwave’s extensive market research has also provided ‘real’ insights into client opinions & trends which has led strategic salon development in relation to pricing, the client journey and staff well being. Throughout my time of working with Clientwave, the mutual respect & care has been very supportive – I’ve always felt much more than ‘another’ salon’

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What to Expect

  • Members sharing their previous quarters trading on the main KPI’s. % + or – on their own figures for the same time last year.
  • Group discussion on how to improve any of the KPI’s in the next quarter.
  • Business Education session from Carole – subjects including staff performance management, managing millennials, business planning, driving retail success, salon marketing, staff motivation etc.
  • Session on Salon Finance by Carl Fox (accountant & salon owner).
  • Focus group feedback from 2,000 clients on a wide range of subjects affecting their salon visit.
  • Inter-salon quarterly competitions devised as team motivational tools to deliver greater results.

Investment:

£200 (ex Vat @ 20%) per delegate, per meeting (includes lunch & refreshments)

The Business Club meets in Jan, April, July & Oct

  • Midlands Venue: The Holiday Inn, Kenilworth, CV8 1ED
Click Here to Register your Interest

Alternatively, for more information email carole@clientwave.co.uk or call 07739 806406

Salon Owners Business Club Founder

Carole Taylor founded ClientWave Salon Training Services in 2003 and currently manages the composition and delivery of an extensive range of innovative training courses for hair and beauty salons in the UK and Europe.

Working closely with a number of leading industry suppliers such as Wella (UK), Carole’s experience and unique insights into all aspects of managing a successful salon inspires and educates ambitious salon owners and their teams.

Credentials

  • Co-Founder of ClientWave Ltd
  • Business Studies Degree
  • 30 years relevant experience
  • Membership of the Fellowship of British Hairdressing
  • Extensive Client portfolio
  • British Hairdressing Business Awards judge
  • Creative HEAD judge
  • Speaker Salon International
  • Speaker Wella Business Network
  • Articles for HJ & Creative HEAD