CLIENTWAVE SALON TRAINING COURSES
ClientWave is the leading provider of in-salon training courses for the hair & beauty industry.
Welcome | ClientWave Salon Training
We offer unique team training in Salon Retailing, Exceptional Customer Service, Ultimate Reception , Up-Selling Colour Services along with a selection of Salon Management courses from introductory to advanced level.
In addition, tailor-made courses are available to suit your salon or group’s individual needs. Our courses are designed & delivered by industry experts who truly understand your business.
Recommended by manufacturers, our courses are designed & proven to deliver results whilst motivating & energising your staff.
Browse through our range of courses and please feel free to contact us to discuss your individual requirements.
All our training courses are available In-Salon & via Zoom.
The Ultimate Reception Course is also run in Central London.
Course Overviews
3 Hour Exceptional Customer Service Training
Elevate every step of your client journey with our personalised team coaching.
2 Hour Retail Impact Training
Revive Your Salon Retailing with our 2-hour Impact Coaching
2 Hour Consultation Training | Newly Qualified
The “must have” course for Newly Qualified Stylists
2 Hour Consultation Training | Experienced Stylists
The “must have” course for Experienced Stylists
Power Hour with Carole
Power Hour with Carole Taylor
- In need of advice or support from an industry expert to empower your decision-making?
- Can’t see the wood for the trees?
- Feeling alone?
Managing People Training Course
This inter-active course introduces the principles of effective people management in order to motivate & increase staff performance.
Exceptional Customer Service
The Ultimate Client Journey Course
Ultimate Reception Course
The “must have” course for Front of House performance.
Salon Retail Training
Our best-selling training course with instant proven results!
The Perfect Consultation
Discover what the client really expects from their consultation.
Team of ’26 Training Course
This course has been developed in response to the many team changes & challenges that salons have experienced over the last four years.
Salon Trouble Shooter
Unleash your Salon’s potential like never before!
Up-Selling Colour
Unique to ClientWave, increase colour business by 25%+
Up-Selling Backwash Treatments Made Easy
A quick & easy route to increased revenue & earnings!
Treatments are like low-hanging fruit, just there for the picking! Every client, at every visit, should enjoy the luxury, pampering & hair benefits of a Backwash treatment.
Salon Management Courses
Interactive innovative courses to suit all levels.
Training Course Director
Carole Taylor founded ClientWave Salon Training Services in 2003 and currently manages the composition and delivery of an extensive range of innovative training courses for hair and beauty salons in the UK and Europe.
Working closely with a number of leading industry suppliers such as Wella (UK), Carole’s experience and unique insights into all aspects of managing a successful salon inspires and educates ambitious salon owners and their teams.
Credentials
- Co-Founder of ClientWave Ltd
- Business Studies Degree
- 30 years relevant experience
- Membership of the Fellowship of British Hairdressing
- Extensive Client portfolio
- British Hairdressing Business Awards judge
- Creative HEAD judge
- Speaker Salon International
- Speaker Wella Business Network
- Articles for HJ & Creative HEAD