Top 5 Tips for Managing People
Managing people effectively is a key skill for reaching your salon goals & creating a positive work environment.
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Communication
Clear & open communication is key. Keep your salon team informed about your business goals & what you expect from them. Encourage two-way communication to ensure everyone feels heard & valued.
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Set Clear Expectations
Clearly outline roles & responsibilities & set monthly targets for each team member. Follow up on those targets at the end of every month. This helps to avoid confusion & ensures everyone knows what is expected of them.
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Provide Feedback
Give constructive feedback to each team member on a regular basis. Catch people doings tasks well, along with highlighting areas for improvement. Recognition for good work boosts morale, while constructive criticism helps employees improve.
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Delegate Responsibility
Delegation is all about supporting team members in their growth. Coach your team members with new tasks & empower them to make decisions. Delegating responsibility helps staff development & creates a diverse skills-set within the salon team.
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Lead by Example
Demonstrate the behaviour & work ethic you expect from your team. As a manager of people, you have the power to set the tone for the standards & culture in your salon.